Data Privacy Policy – Crystal Haze Events School

Effective Date: March 1, 2026

Last Updated: March 1, 2026

1. Introduction

Crystal Haze Events School (“CHES”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for programs, communicate with us, or otherwise interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: full name, email address, phone number, date of birth, gender, nationality
Contact & Location Information: residential city/area, region
Educational & Professional Information: highest education level, current occupation, employment status, industry/field
Program & Preference Information: selected courses/modules, delivery mode, preferred session, intake batch, payment plan, sponsorship details
Payment Information: transaction reference and amount (processed securely via Paystack – we do not store full card details)
Marketing & Communication Preferences: how you heard about us, referral information, consent to receive communications
Other: reason for enrolling, interest in internships/alumni platform, media/testimonial consent

3. How We Use Your Information

We use the collected information to:

Process and confirm your registration and payment
Generate your unique student ID and send confirmation/receipt emails
Communicate important updates, class schedules, and program-related information
Manage attendance, certificates, and alumni records (where applicable)
Improve our services, website, and training programs
Comply with legal obligations and prevent fraud
Send marketing communications only when you have given explicit consent

We never sell your personal information to third parties.

4. Sharing of Your Information

We may share your information with:

Paystack (payment processor) – only transaction reference and amount
Google Workspace / Google Sheets – secure internal record-keeping
Authorized trainers/lecturers – only information necessary for program delivery
Legal authorities – when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

Secure HTTPS connections
Encrypted payment processing via Paystack
Access controls on Google Sheets and Apps Script
Regular review of security practices

6. Your Rights

You have the right to:

Access your personal data we hold
Request correction of inaccurate information
Request deletion of your data (subject to legal and operational retention requirements)
Withdraw consent for marketing communications at any time
Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at crystalhazeeventschool@gmail.com

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Student records are typically kept for a minimum of 7 years after program completion for certification and audit purposes.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze usage, and for security purposes. You can manage cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Crystal Haze Events School
Email: crystalhazeeventschool@gmail.com
Phone: 024 221 0464